Frequently Asked Questions

Have questions about Bebyra fashion, sizing, your order, shipping or returns? Find answers below, or contact our support team for assistance.

What can I shop at Bebyra?

Bebyra offers men's and women's clothing, shoes, handbags, wallets and accessories. Explore jackets, knitwear, dresses, tops, sneakers, flats, heels and bags across our collections.

How do I choose a clothing or shoe size?

Check the size information and measurements on the specific product page before ordering. Sizing can vary between styles, so compare the listed measurements with your own rather than relying only on your usual size. If sizing information is unclear, contact support@bebyra.com with the product name or link before ordering.

Where can I find material and care information?

Review the product description for available material and care details. Follow any care instructions supplied with your item. Contact us with the product name or link if you need more information.

Where do you ship?

We offer shipping within the United States and internationally. USA orders have Economy, Standard and Express shipping options. International orders have Economy shipping only.

What are the shipping costs and delivery times?

United States

• Economy: 8–13 business days, free ($0 USD).
• Standard: 7–12 business days, $9.99 USD.
• Express: 6–10 business days, $29.99 USD.

International

• Economy only: 8–13 business days, free ($0 USD).

All orders require a 1–3 business-day processing time before shipping.

When will my order be processed?

Orders are processed Monday through Friday (excluding weekends and holidays). Orders placed after 6:00 PM CT will be processed the next business day.

How can I track my order?

Once your order ships, you’ll receive a shipping confirmation email with a tracking link. You can also visit our order tracking page.

What should I do if I entered the wrong shipping address?

Please contact us immediately at support@bebyra.com or via live chat. If your order hasn’t been processed yet, we’ll update the address for you. If it’s already shipped, we unfortunately can’t change it.

Can I cancel or change my order after placing it?

You may request a change or cancellation within 24 hours of placing your order by emailing support@bebyra.com. After that, we may not be able to make changes if the order has already been processed or shipped.

What if my package is missing or damaged?

If your order arrives damaged or doesn’t show up, contact us within 48 hours of delivery at support@bebyra.com. Please keep the original packaging and provide photos if applicable, it helps us resolve your issue faster.

Do you offer returns or exchanges?

Yes! If you’re not satisfied with your purchase, you may request a return or exchange. Please see our Return Policy page for full details.

Do you offer free shipping?

Yes. Economy shipping is free for both USA and international orders, with a delivery time of 8–13 business days. For USA orders, paid Standard and Express shipping options are also available.

How do I contact customer support?

You can reach our customer support team via our Contact Page or through the live chat available on our website. We’re always happy to help!

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