Frequently Asked Questions

We’ve gathered answers to the most common questions parents ask. If you need more help, reach out to us at support@bebyra.com.


🍼 Orders & Shipping

Q: How long will it take to receive my order?
A: Orders are processed in 1–3 business days and delivered within 7–12 business days (US standard shipping). Expedited shipping is available at checkout.

Q: Do you offer free shipping?
A: Yes! All US orders over $50 qualify for free standard shipping.

Q: Do you ship internationally?
A: At the moment, we only ship within the United States.

Q: How can I track my order?
A: Once your order ships, you’ll get a tracking link via email so you can follow your package.


🛍️ Products

Q: Are Bebyra products safe for babies?
A: Yes! Our products are made with baby-safe, BPA-free, and durable materials to ensure safety and comfort.

Q: What if the product I want is out of stock?
A: You can sign up for back-in-stock notifications on the product page, and we’ll email you when it’s available again.


🔄 Returns & Exchanges

Q: Can I return an item if I’m not satisfied?
A: Yes, we offer a 30-day return policy. Items must be unused, in original packaging, and returned within 30 days of delivery.

Q: How do I start a return?
A: Contact our support team at support@bebyra.com with your order number, and we’ll guide you through the process.


💳 Payments

Q: What payment methods do you accept?
A: We accept Visa, MasterCard, American Express, PayPal, Apple Pay, and Google Pay.

Q: Is my payment information secure?
A: Absolutely. Our checkout is encrypted and 100% secure.


📩 Still have questions?

We’re here to help! Contact us anytime at support@bebyra.com and our friendly team will get back to you within 24 hours.