Refund policy

At Bebyra, we want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help. We offer a 30-day return policy from the date your order is delivered.

Return Eligibility & Conditions

To be eligible for a return, your item must meet the following conditions:

• The item must be in the same condition that you received it (unworn or unused).
• It must have all original tags attached and be in its original packaging.
• You will need to provide the receipt or proof of purchase.

How to Start a Return

To initiate a return, please contact us first at support@bebyra.com. Please note that authorized returns will need to be sent to our official business address:

Bebyra Returns: 15556 Danbury Ave W, Rosemount, Minnesota 55068, United States

If your return request is approved, we'll provide detailed instructions and the next steps. Return shipping is completely free of charge for eligible returns — you will not be charged any fees to send your item back to us.

Damages and Issues

Please inspect your order upon reception. Contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right as quickly as possible.

Exceptions / Non-Returnable Items

We do not sell gift cards. Please note that all final sale and clearance items are strictly not eligible for return or exchange.

Exchanges

Need a different size, color, or variant? We're happy to help. You can request an exchange within 30 days of delivery, as long as the item is unused and in its original condition. To start an exchange, contact us at support@bebyra.com with your order number and the item you'd like instead. Once we receive and inspect your original item, we will ship the replacement. If there is a price difference, we will charge or refund the difference accordingly.

Refunds & Processing

Once we receive and inspect your returned item, please allow up to 14 business days for us to process your refund back to your original payment method. No restocking fees apply — you will receive a full refund for eligible returns. If more than 14 business days have passed since we received your return and you haven’t received your refund, please reach out to us.

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Need Help?

If you have any questions regarding your returns, exchanges, or refunds, our support team is always ready to assist: