Shipping policy
Thank you for shopping with Bebyra. We are committed to providing a smooth, reliable, and transparent shipping experience for all our customers across the United States.
Order Processing Time
All orders are processed within 1β3 business days (MondayβFriday, excluding weekends and holidays). Orders placed after 6:00 PM (CT) will be processed on the next business day. Once your order has been processed, you will receive a confirmation email with shipping details.
Shipping Locations
Bebyra currently ships within the United States only. If you are located outside the U.S., please contact us before placing an order to check availability.
Shipping Options & Delivery Times
We offer the following shipping options for our U.S. customers:
- Standard Shipping: 7β12 business days β FREE
- Express Shipping: 5β7 business days β $14.99
Please note: Delivery times are estimates and not guaranteed. Delays may occasionally occur due to weather, carrier issues, or high seasonal order volume.
Order Changes & Cancellations
If you need to change or cancel your order, please contact us at support@bebyra.com within 24 hours of placing your order. After 24 hours, your order may already be in processing or shipped, and we may no longer be able to make changes. If it has already shipped, please refer to our Return & Refund Policy.
Order Tracking
Once your order has shipped, you will receive an email with a tracking number. You can use this number to monitor your packageβs delivery status. To check the latest status, please visit our Track Order page. If you do not receive tracking details within 5 business days, please contact our support team.
Shipping Address Accuracy
Please ensure that your shipping address is accurate and complete at checkout. Bebyra is not responsible for delays caused by incorrect addresses or packages delivered to incorrectly provided destinations. If you notice an error, please contact us immediately.
Lost or Delayed Packages
If your package is delayed beyond the estimated timeframe, please check your tracking information and contact the shipping carrier directly. If you still need assistance, reach out to our support team at support@bebyra.com and we will work with the carrier to help resolve the issue.
Damaged Items
If your order arrives damaged, please take clear photos of the item and packaging, and contact us within 48 hours of delivery. Include your order number so we can review the case and provide a quick solution.
Need Assistance?
If you have any questions about your shipment or our shipping policies, our Customer Support team is here to help:
Shop Name: Bebyra
Email: support@bebyra.com
Phone: +1 (651) 477-2899
Business Address: 15556 Danbury Ave W, Rosemount, Minnesota 55068, United States
Live Chat: Available directly on our website
Business Hours: Monday - Friday, 9:00 AM to 6:00 PM (CT)